Welcome to the Dacon New Homes After-Sales Service Department! We are always here to serve you, the customer. It has been Dacon's philosophy for over 45 years to go above and beyond the customer's expectations, especially with After-Sales Service.

SERVICE REQUESTS

Service for "other than an emergency" should be submitted in writing by mail or fax to:

Dacon After Sales Service Department
Dacon Corporation Limited
The Park Centre
785 Midpark Drive, Suite 200-202
Kingston, ON K7M 7G3
Fax Number: (613) 389-9778

Service for "Emergencies only" contact the

Dacon Emergency Line at 613-536-0277

What is deemed an Emergency?
1. Water penetration in a major way
2. Loss of heat, hot water or major electrical or a plumbing leak
3. Anything deemed hazardous to the homeowner’s safety
4. Sewer backup

TARION NEW HOME WARRANTY FORMS

30 DAY FORM – YEAR END FORM – SECOND YEAR FORM

These forms are in your Dacon New Home Information Binder which you received from Dacon at your Pre-Occupancy Inspection.

Please follow submission guidelines on the applicable Tarion Forms. Also mail Dacon a copy of each Form submitted to Tarion. The After Sales Service Department will be in contact with you to set up an appointment.

SEVEN YEAR TARION WARRANTY

The Seven Year New Home Warranty is handled directly by Tarion.

For all Tarion Warranty and New Home Information, please refer to the Tarion website at www.tarion.com

Dacon Corporation Limited
The Park Centre, Suite 200-202
785 Midpark Drive, Kingston, Ontario, K7M 7G3, Canada
Tel: (613) 389-6761 Fax: (613) 389-9778
Email: enquiries@dacon.on.ca